Account & Data Deletion
We believe in giving you full control over your personal information. In accordance with Apple App Store and Google Play Store policies, this page explains how to delete your account and request complete removal of your personal data.
Option 1: Instant In-App Deletion (Recommended)
Fastest & Immediate Action
You can delete your account immediately directly inside our mobile application with the following steps:
- Open the mobile application on your iOS or Android device.
- Tap on the Settings or Profile tab in the navigation menu.
- Scroll down and select Delete Account.
- Enter your current password to authenticate and confirm permanent deletion.
⚡ Accounts deleted directly through the app are deactivated and scheduled for permanent data purge immediately.
Option 2: Submit Web Deletion Request
For users who uninstalled the app or prefer web submission
Data Deletion & Retention Policy
Data Deleted Permanently
- Account profile (name, email, phone, avatar)
- Authentication tokens, passwords, and 2FA keys
- Device tokens and notification endpoints
- User preferences and UI configurations
Data Retained & Compliance
- Invoicing & Tax Records: Required by statutory tax laws and legal retention requirements for accounting compliance (anonymized/archived).
- Audit Logs: Kept for up to 90 days for fraud prevention, then purged.
Retention Period & Turnaround Time
In-app deletion takes effect immediately. Web-based deletion requests are verified and processed within 14 to 30 business days. Once the process is finalized, you will no longer be able to log in or retrieve historical data.
Need Help or Have Questions?
If you have any questions regarding your data or experience issues submitting your deletion request, please reach out to our privacy and support team at support{{ request()->getHost() }}.